Head office:

10/36 Holbeche Rd
Arndell Park NSW
Australia 2148

02 9679 9103 Fax: 02 8569 2016


Working with Impact

Impact is seeking applicants with tertiary qualifications in Welfare, Youth Work or a related field, and experience working in the welfare/community service sector with young people with high and complex needs, preferably in residential care. You will have an understanding of child protection requirements and preferably knowledge of OoHC service provision and regulations.   

To support your qualifications and experience you will have an ability to work as part of a team and your communication and organisation skills must be exemplary.

A non-judgemental attitude is vital, as is the ability to establish and maintain effective working relationships with young people, colleagues and agency partners.

A commitment to the principles of social justice is vital.

All successful applicants will undergo a Working With Children check and be required to undergo a police check before commencement. You will also need to hold a current driver's licence.

Most importantly, you will have an unwavering dedication to providing outstanding support to children and young people who may be at the most emotionally challenging point of their lives. This is a role in which you will truly be empowered to make a difference in the lives of your clients! Impact is mindful of ensuring all employees maintain a healthy work/life balance.

You'll love working within an organisation that values its employees and encourages a collaborative approach to service delivery from the whole team.

You'll be a very important component of our organisation's culture development in the Western Sydney and Hunter regions.

The successful candidates will be rewarded with above 'Social, Community, Home Care and Disability Services Industry Award 2010' remuneration.

These rewarding hands-on roles will provide immense job satisfaction, and you will finish each working day knowing you have improved the quality of life for young people in your community!



Intensive Support Workers (Youth Workers)

Reporting to the House Coordinator, you will be working with children and young people with high and complex needs.

These are highly varied positions, requiring applicants who can provide both emotional and practical support in a wide range of situations.

Though work will be principally in the one location, the Intensive Support Worker may be asked to work in any of the houses at short notice instead of the scheduled location.

As part of an innovative and vital program, your duties may include (but not be limited to):
- Direct Care and program implementation;
- Day to day care of all clients which focuses on physical and emotional health and contributes to the provision of a caring structured environment;
- Planning and developing client programs with other staff members and ensuring their effective implementation and evaluation;
- Ensuring that all necessary administrative tasks are performed according to set procedures e.g., daybooks, account books, staff diary, statistics and records and client progress notes;
- Attendance and participation in Team Meetings and any other meetings or case conferences as delegated by the Senior Intensive Support Worker; and
- Contributing towards positive community relations.